Frequently Asked Questions    

Who do I speak with regarding results of my lab test performed by Collaborative Laboratory Services (CLS)?

How long does it take to receive my test results?

Can I receive a copy of my test results?

Can I request my own lab tests?

My doctor ordered a lab test for me, but does not collect in the office how do I locate a patient service center?

Do I need to make an appointment to have my blood drawn?

Do I need to fast before having my blood drawn?

Can I view my results online?

At this time, patients are unable to view their results online.

What types of testing does Collaborative Laboratory Services perform? 

The Primary Value of this relationship?

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Who do I speak with regarding results of my lab test performed by Collaborative Laboratory Services (CLS)?

All questions regarding your laboratory test results should be directed to your physician who can interpret them in conjunction with your medical history and examination.

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How long does it take to receive my test results?

Depending on the test ordered results may be ready in as little as 24 hours or less. Certain tests may take several days or weeks. All results are sent to the ordering physician who may contact you when they are received.

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Can I receive a copy of my test results?

Patients may receive a copy of their results only with the written authorization from your physician. If you would like a copy of your results you may ask your physician to carbon copy you on each laboratory slip and CLP will in turn send a copy of your results to the address provided on the laboratory slip.

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Can I request my own lab tests?

No, laboratory tests must be ordered by a physician. If you would like a certain test performed, please discuss with your physician who will decide if the test you want is appropriate.

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My doctor ordered a lab test for me, but does not collect in the office how do I locate a patient service center?

You may call CLS at 860-714-6103 where a our Client Service Department will be happy to tell you the closest patient service center to you. You may also click here for a full listing of our patient service centers and we are expanding all the time to better serve you. 

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Do I need to make an appointment to have my blood drawn?

No. All CLS patient service centers are walk-in centers.

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Do I need to fast before having my blood drawn?

Some blood tests require you to fast prior to being drawn, if you have a question about fasting prior to having blood work, please contact your physician.

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Can I view my results online?

At this time, patients are unable to view their results online.

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What types of testing does Collaborative Laboratory Services perform?

CLS is unique in that they are a full service hospital based lab that serves the local outpatient community, acts as a reference laboratory for other hospital labs, and maintains an ongoing relationship with Mayo Medical Laboratories as a global reference laboratory operating within Mayo Clinic’s Department of Laboratory Medicine and Pathology.

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The Primary Value of this relationship?                                                                                                                                  

Quality and access to esoteric testing is key in delivering the best care to your patients and best service to our providers. Together we partner to deliver the best care to every patient every day through integrated service offerings.

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